From when you submit your order you can usually expect to have your binder in your hands in around four to five working days.

Unless there are:

  • Issues with the design, in which case we will contact you for ammendments.
  • Unforeseen delivery issues. For residential customers you will receive a tracking code. Business customers should call us for further infomation.
  • Delivery outside of our standard service area may take slightly longer.


We have high standards of care in handling your order. If you are not satisfied with any aspect of your order, please contact us directly so that we have the opportunity to fix any issues.

As all products are made to order, we are only able to take returns on defective product. We can not take returns due to spelling or grammatical errors, issues with images and/or artwork provided to us, or site options selected by our customers.

We are only able to work with what our customers provide to us so please make sure your images/artwork is of the highest possible quality otherwise you may well be dissapointed with the results.


Please check the accuracy of your design and selected options prior to submitting your order.